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Postgraduate Certificate in Operations and Supply Chain Management


The online PGCert in Operations and Supply Chain Management has four core modules. The first module takes 12 weeks. Each subsequent module lasts eight weeks.

Core modules

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Business Analysis and Management (12 weeks)


To provide a foundation in successful online learning, and a practical appreciation of contemporary management challenges.


This module introduces students both to this interactive, global programme – with its emphasis on collaboration and on practical work-based research – and to the multi-disciplinary nature of strategic management. As a student, you will study topics ranging from decision-making to profit and loss accounts, and will work with peer students to analyse companies using the balanced scorecard. As well as gaining insight into benchmarking and comparative performance assessment, you will gain a practical appreciation of the importance of teamwork and communication and an understanding of how operations management can lead to business success.

Strategic Operations Management (8 weeks)


To demonstrate that operations strategies can deliver competitive advantage.


In this module, you will examine modern business drivers and competitive performance (time compression, responsiveness, waste elimination, etc.), and will learn how to achieve a competitive advantage through operations management. Among the topics covered in this module are globalisation and supply chains; agility and efficient consumer response; and operations performance measurement. Within each topic, you will analyse leading operational practice.

Supply Chain Operations Management (8 weeks)


To provide insight into the key principles, systems and techniques of effective supply chain management.


This module is designed to equip students with the knowledge and practical skills needed to support business success by strategically managing supply chains – a key function in the operations of modern organisations. Supply chain management has grown in importance due to globalisation and the need to be competitive, reach new markets, and source new goods and raw materials. As a student, you will learn how to increase competitive advantage and customer satisfaction by encouraging organisations in the supply chain to work together to improve services and reduce costs. Topics covered include inventory management, demand and capacity management, supply chain partnerships and the role of information technology in supply chain management.

Lean Thinking (8 weeks)


To provide an understanding of the elements and benefits of lean thinking in business operations.


In today’s highly competitive environment, being a lean organisation has become extremely important. This module helps provide students with the strategic knowledge and skills to apply lean principles in business organisations. You will gain an overview of the Toyota Production System and the origins and principles of lean thinking, and will develop a working knowledge of its supporting tools and techniques. The module covers the five stages to lean, waste-free operations, including the application of mapping and continuous improvement tools, and offers an opportunity to work as a team with fellow students and implement lean principles in a realistic operations simulation.

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